We’re changing the world one smile at a time

INSPIRED

We light up rooms by providing teams and groups with the ‘space’ to have joy, smiles and laughter.

ENERGETIC

We energise, connect, de-stress and delight with our unique formula.

AMBITIOUS

We want to be the best in the world and we know, to do that, we need to be constantly learning.

HUMBLE

We believe that every day is a chance to become better and we love constructive feedback.

CARING

WE are the product. WE are the service. It’s personal.

We make every organiser feel like a VIP and we lift each other up always, prioritising teamwork and support everywhere. We support each other to be the best we can be. We give praise. We give constructive feedback. If something needs to be said, we say it.

Our session focuses to be the best in the world

Showing Up

“80% of success in life is showing up” – Woody Allen

1. Show up, be a thunderbolt of energy and be the best in the world
2. Build in buffer time to be on time and if you’re running late, let the organiser know
3. Be delighted to see the organiser and attendees the moment you enter the room
4. Ask questions, listen and always keep the conversation about the organiser and their event
5. Be excited to get to know everyone as much as you can; learn peoples names
6. If your energy is low for any reason, the organiser and attendees don’t need to know and they most likely notice
7. Be flexible around the organisers needs
8. If you say you’ll do something, make sure you do it

Creating Smiles

Deliberate Practice = World-Class Performance

1. Your intro should be less than 20 words
2. Have a plan, follow it and have confidence in our brand
3. Get in a groove with how you facilitate and stick to it
4. Be the best in the world, but each group is your world in this moment
5. Embrace being outside your comfort zone; it’s where life begins
6. Stand up straight, pull your chest back and speak like a champion
7. Take deep breaths and ‘breathe in’ the fact that you’re creating thousands of smiles
8. Be comfortable that parts of some sessions will feel uncomfortable; ride the waves!
9. Spread your eye contact and interact individually; focus on the extroverts and the introverts will follow
10. You’ve done these activities thousands of times, but this is the group’s first time
11. If your energy is slightly lower than normal, the attendees won’t likely notice
12. Let everyone laugh, don’t rush it, just stand there, enjoy, smile, take it in
13. Always think ‘How can I maximise this session to push our business forward?’
14. After the session, reflect. Think about the impact you’ve had and how far you’ve come

Our 7 Business Management Focuses

1. Think like a big business
2. Always follow the 80/20 rule
3. Be relentless on getting value out of time and money
4. Create, use and measure systems that bring in leads and conversions
5. Do things on purpose and don’t look at all the jigsaw pieces at once
6. Be comfortable with being uncomfortable through periods of change
7. Take times to think about how far we’ve come